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Privacy policy

  1. What is the purpose of this Privacy Policy?

The following privacy policy (“the Privacy Policy”) defines basic rules and conditions governing processing of personal data, and is applicable to all the employees of Natūralus pluoštas UAB (“NATŪRALUS PLUOŠTAS”) having access to the website www.naturalfiber.eu (“the Website”), visitors of the website, individuals taking active steps in the social media accounts of NATŪRALUS PLUOŠTAS, individuals attending events hosted by NATŪRALUS PLUOŠTAS, and candidates seeking employment with NATŪRALUS PLUOŠTAS (“the Customers”).

A Customer is deemed to be familiar with the Privacy Policy and to express his/her consent to comply with the same when a Customer visits the Website and clicks “I agree”, visits social media accounts of NATŪRALUS PLUOŠTAS, agrees to receive direct marketing communications from NATŪRALUS PLUOŠTAS, applies for employment at NATŪRALUS PLUOŠTAS, or attends an event hosted by NATŪRALUS PLUOŠTAS.

  1. NATŪRALUS PLUOŠTAS, who are we?
Natūralus pluoštas UAB is your data controller.
Company code: 304675464
Registered address: Ozo g. 12A, Vilnius
The company's data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.

Contact details on matters of personal data: e-mail: info@naturalfiber.eu; phone +370 5 2394800

  1. What is personal data?

Personal data include information NATŪRALUS PLUOŠTAS gathers on the Customer that can be used for identification of the Customer, and which is stored in electronic or a different format.

Personal data include any information, including full name, address, e-mail address, and phone of a Customer, collected by NATŪRALUS PLUOŠTAS with respect to the Customers, in order to accomplish the objectives listed in the following Privacy Policy or an individual consent of a Customer or agreement signed by NATŪRALUS PLUOŠTAS.

This data further includes personal details of the Customers available publicly, that NATŪRALUS PLUOŠTAS has access to when a Customer gets in touch with NATŪRALUS PLUOŠTAS using social media, or takes active steps in the social media accounts of NATŪRALUS PLUOŠTAS.

  1. Method used by NATŪRALUS PLUOŠTAS to collect and use personal data of the Customers
NATŪRALUS PLUOŠTAS may collect the following personal data:
  • on individuals who have contacted NATŪRALUS PLUOŠTAS;
  • Website visitors;
  • users of social media tools who get in touch with NATŪRALUS PLUOŠTAS regardless of the method, using the social media accounts of NATŪRALUS PLUOŠTAS, or are actively involved in the said tools;
  • individuals attending events hosted by NATŪRALUS PLUOŠTAS;
  • candidates seeking employment.
  1. Contact us

On the Website, you can find several ways to contact NATŪRALUS PLUOŠTAS. We accept, review and respond to any notices we receive:

    5.1. If you contact us by e-mail, we shall process the following personal data of yours: your full name, e-mail address, and message text.

    5.2. If you contact us by completing a contact form available on the website, we shall process the following personal data: your full name, phone, e-mail, and message.

Such data shall be processed as a part of preparation for performance of the contract or in order to reply to your questions. Unless you provide your contact details, we shall be unable to contact you.

Please note that a software may be used for monitoring or blocking of e-mails, and that it is your duty to ensure your e-mails contain no illegal content.

All personal data you provide in the course of cooperation, are used for the purposes above, in order to review messages, and to administer and manage communication flows. We agree we shall never use your personal data in any publications that would allow for your identification, except where you expressly grant your consent.

Please note that we may need to contact you by regular mail, e-mail, or phone. Please inform us of any change of your personal data

  1. Disclosure of data
We may disclose your details to our employees, sales staff, agents, service providers or subcontractors, if this is required to accomplish the objectives listed in the Privacy Policy. We can further disclose the following personal data:
  • if we are required to do so by law;
  • in order to protect our rights or interests (including disclosure of your personal data to the third parties in order to recover you outstanding debts to us);
  • if we intend to sell a part of operation or assets of NATŪRALUS PLUOŠTAS, we may disclose your personal data to a potential buyer of the full or part of the operation;
  • if we sell the operation of NATŪRALUS PLUOŠTAS or key part of its assets to the third parties.
  • Your personal data will not be transferred to a third country and/or international organisation.

We do not share your personal data with any third parties, except for the cases listed in the Privacy Policy.

Since the list of recipients or categories of recipients indicated in the Privacy Policy is subject to change, if you prefer to be informed of any changes of the recipients of your personal data, please contact us by e-mail at info@naturalfiber.eu, and indicate “I prefer to be informed of any changes of recipients of my personal data, full name”.

  1. Security of your personal data

Your personal data will be processed in compliance with the General Data Protection Regulation, the Law on Legal Protection of the Personal Data of the Republic of Lithuania, and other regulations. By managing your personal data, we implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, modification, disclosure, and any other unlawful processing.

  1. Your rights

This chapter provides information on your rights pertaining the processing of your personal data we conduct, as well as cases when you can exercise said rights. For more information on your rights or exercise of the same, please contact us at the following e-mail address: info@naturalfiber.eu.

NATŪRALUS PLUOŠTAS will, without undue delay, however, no later than within a month after receipt of your request, provide you with details on the steps we have taken after receipt of your request in order to exercise your rights. Depending on the complexity of your request and the number of requests we receive, said time-limit may be extended for 2 months more; however, if this is case, we shall inform you of such extension of the time-limit and relevant reasons within a month after we receive your request.

Right to withdraw your consent

If you have provided your consent to process your personal data, you can withdraw the same at any time by contacting us at info@naturalfiber.eu.

Right to access your personal data

It is our intention that you fully understand the way we use your personal data, and you suffer no inconvenience as a result. Feel free to contact us any time and enquire whether we process any personal data of yours. In case we store or use your personal data, regardless of the method, it is your right to access such data. To do so, please provide us with a written request at the following e-mail address: info@naturalfiber.eu, and identify yourself; if you provide such a request, please respect the principle of good faith and reasonableness.

Right to seek additional information

We trust you understand that providing information on every possible method of collection and use of personal data is complicated. It is our intention to provide you with information that is most transparent and complete; we further agree to update the Privacy Policy in the event of any change to the way we process personal data. If you still have any questions about the way we use your personal data, we shall be happy to reply or provide you with further information that we can disclose.

Additional rights Below you can find information on the additional rights that you have; you can exercise these rights in line with the procedure below.

You may request correction any errors in the data available. We can then ask your confirmation of the information after it is corrected.

You may request deletion of your personal data. Please note that we shall respect such a request provided:

your personal data is no longer required for the accomplishment of the purposes it was collected (for instance we may need your personal data in order to reply to your messages);

collection, storage, or use of personal data by us is prohibited by law;

your personal data is no longer required for the purpose of establishment, implementation, or protection of a legal claim, such as in judicial proceedings.

You may request restriction of the scope of processing of your data, or request us to no longer process such data: in the period we need to make sure that your personal data is exact, should you file a claim concerning precision of such data;

when collection, storage, or use of your data that we conduct is illegal, however, you have not requested deletion of the data;

when your personal data is no longer required, however, when we still need it so as to stablish, implement, or protect a legal claim;

In the period we need to determine existence of a more important legal basis for continued processing of your personal data, should you object such processing on our account.

You have a right to portability of the data we have received from you, with your consent, or for the purposes of entry into a contract. Should you use the said right, we shall, upon your request, transfer a copy of the data you have provided.

You may refuse processing of your personal data as follows:

when we use such data acting in our own legitimate interests, however, when we no longer have a more important legal basis for a continued use of your personal data;


In any event when we use your personal data to distribute newsletters or for direct marketing purposes. In such event your data will no longer be used for the said purposes; however, it can still be used for other legitimate purposes.

  1. Cookies

Purpose of use

Website uses cookies and web beacons to give you a more complete and personalized experience using the website. These technologies will provide us with a better understanding of your needs, make the search more efficient, and will allow us to improve the quality of our services.

Your consent

When you visit the website for the first time, a banner appears at the top of the screen, warning you that the website uses the cookies specified in this Privacy Policy.

The banner will ask you if you want more information and provide a link to this Privacy Policy.

If you choose to ignore the warning and still continue to use the website, we will place the cookie on your computer by capturing this selection and your continued browsing on the website will be deemed to be consent for the use of the cookies. No warning on the use of cookies will be displayed on your screen whenever you visit the website subsequently. You can refuse cookies any time using the settings of your browser here).


Cookies used in the Website:

Google Analytics  _ga Used to collect statistical information about the Website's traffic 2 years
Google Analytics  _gat Used to restrict referrals to doublevkick.net 1 minute
Google Analytics  _gid Used to collect statistical information 24 hours
TV system session identifier  october_session Used as the content management system session identifier Until the end of the website window closure

Managing cookie settings

You can control cookies through the browser settings that you use, choosing which cookies you want to accept and delete. You can refuse cookies at any time by deleting them from your browser in which they are installed. The location of the cookie management depends on the browser you are using. To learn more about how to manage or remove cookies installed in your browser, visit the website of your browser or look through the brief guide for the most popular browsers here: Chrome; Mozilla, Edge; Safari; Opera.

You can also cancel your consent at any time for the use of Cookies by submitting us an e-mail request at info@naturalfiber.eu. By cancelling your consent for using cookies, you must delete cookies installed in your browser.

  1. Changes to the Privacy Policy

Privacy Policy comes into force on 07/08/2019.

We may update or amend this Privacy Policy at any time. Such updated or amended Privacy Policy will take effect from the date it is published on our Website. If you join the website after such update/amendment, you agree to the new requirements specified in the update. You should occasionally check the Privacy Policy and make sure the version of the Privacy Policy in effect best meets your interests.

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